Mckinsey 7's internal analysis of KONE Article Example | Topics and Well Written Essays - 500 words

Mckinsey 7s internal analysis of KONE - Article ExampleKONE Corporation has an provide organizational structure designed to plug that the company performs well (Gandhi, Selladurai & Santhi, 2006, p. 41). The organization has a two-tier structure, representing two duty lines New Equipment Business and Service Business. The organization further divides its structure into five regions in which it has a bearing Central and North Europe, Greater China, Americas, Asia-Pacific and the Middle East and Western and S exposehern Europe. Its president, who is also the Chief administrator Officer, heads the entire organization, and enjoys the assistance of different managers heading the departments of Customer Experience, Finance, Human Resource, Marketing and Communications, Safety Quality and Installation, legitimate Affairs and Strategic Alliances (KONE in brief, n.d, n.p).KONE Corporation has invested in the latest technology for purposes of manufacturing its products and in delivering i ts services since expert advancements make operational processes more efficient (Hanafizadeh & Ravasan, 2011, p 51). In addition, it has adopted the use of technology to ensure that administrative services at the organization are effective. KONE, being a global leader in the escalator and elevator industry, ensures that it updates its systems so that the customer has the best experience when using its products. The organization rolled out the People Flow experience which ensures that people using KONE products are able to shop smoothly, comfortably, safely and without delays caused by waiting in queues for space (KONE in brief, n.d, n.p).The values shared at KONE are simple to ensure and follow (KONE.com, 2014, n.p). The first one is Customer Delight. This entails ensuring that the customer receives the best services and working to exceed the expectations of the customers. KONE waistcloth with their customers throughout its products life cycle to assist whenever the need to do so